Person-centred care is a necessary part of providing safe and high-quality care in the healthcare sector. It helps to identify and understand the resident’s priorities, creating trust, developing mutual respect, and cooperating to make decisions and better care plans.
However, you should learn about the advantages of providing person-centred care and how to put it into practice as a caregiver. It will assist you in performing your duties to the best of your ability while also enhancing the quality of life of your residents.
How does technology help care homes in providing person-centred care?
It has been observed that implementing a care management system saves frontline care employees time on administrative tasks. It may enable them to concentrate more on the requirements of people rather than wasting time on paperwork and misunderstandings.
Person-centred care platforms like Care Vision can help employees alongside your EHR. When compared to paper methods, each member of staff saves at least one hour every shift on administration and management. Moreover, digital documents in real-time, assuring accurate and complete information while also, freeing up time to look after residents.
It also includes capabilities such as task assignment, care recording, reporting, e-Mar, and digital care planning. They’re designed to be a framework for your administrative operations and reporting requirements for organisations like CQC.
How can you deliver whole person-centred care to your residents?
Person-centred care is helping the residents beyond their health condition and personalising services to their needs and requirements. To do so, you must get to know your residents as individuals and actively engage them in care decisions. Because nobody likes it when their decisions are chosen without their involvement. It makes them feel more like a duty or a task rather than a person. Though, you must keep in mind some important things while assisting and taking care of residents:
1. Treat residents with respect
When older people enter a care home, they are afraid to lose their independence, which compromises their dignity. By honouring their wishes and treating them with respect, person-centred care allows you to protect their dignity.
However, it’s important to remember that residents have their own thoughts, feelings, opinions, and values, which cannot be denied by their health demands. Respecting their personal and social values allows them to feel recognised and cared for both physically and emotionally.
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2. Provide a coordinated approach to care for residents
You must develop an awareness of a resident’s personal needs and preferences as they move between services or caretakers. Meanwhile, the patient would not be receiving the amount of care that they require.
a resident’s specific requirements should be recorded in their care plan and shared with other caregivers as needed. Furthermore, all caregivers should communicate with one another to develop a shared knowledge of how to provide person-centred care. Always remember to maintain confidentiality in their records.
3. Take care of the health and well-being of residents
Care staff must address each resident concern when treating them both mentally and physically. It can help older people to feel more energetic and active while helping them to manage their daily activities. By tailoring your service to each resident, you may help them to maintain some of their freedom while also meeting their individual preferences and needs.
However, residents may receive both personal and clinical treatment, for their health and wellbeing. Bathing, eating, and taking medicines, are all examples of personal care. Speech therapy and physiotherapy are examples of supplementary services that might be incorporated into the therapeutic treatment.
Why is it important to provide person-centred care?
Person-centred care, first and foremost, assists seniors in receiving more appropriate care, treatment, and feeling cared for as human beings. However, it has several other advantages for individuals and healthcare facilities themselves.
Person-centred care reduces the chance of recipients of health and social care services receiving unfavourable, unjust, or harmful treatment or neglect. Residents are placed at the centre of care and have the ability to select and control how their care and support are given.
Person-centred care addresses not only the individual’s physical and mental requirements, but also their surroundings, values, and needs. It’s a more comprehensive and empathetic approach to assist, support, and care.
Some of the advantages for caregivers include:
Individuals who receive more appropriate care are happier, healthier, and are more likely to recover faster if they become sad or ill due to any reason. As a result, it will offer the carer the feeling that they are making a difference in the lives of the persons in their care.
Residents can communicate with their carers more easily because of the digital healthcare system. When residents and care providers have direct and immediate access to their actual health status, they experience increased trust, transparency, and companionship.
How Person-Centred Care Can Improve Quality of Care?
Person-centred care means different things to different people, which could explain the inconsistent results. It makes it even more critical to consider how to quantify and implement person-centred care so that healthcare providers can better comprehend the benefits of this strategy.
However, person-centred care improves people’s care experiences and makes them feel more fulfilled, encouraging other people to live a healthier lifestyle. It may inspire people to take a more active role in their care decisions, ensuring that they receive services and support that are tailored to their specific needs.
Furthermore, professional outcomes may be improved by providing treatment that is more person-centred. According to research, providing person-centred care in residential care homes helps in job satisfaction, reduces emotional tiredness, and increases the quality of care.
A person-centred care major purpose is to enhance individual outcomes—when residents are more involved in their own healthcare. Furthermore, research has shown that a positive resident-provider connection is a powerful motivation for preventative treatment. Residents are more willing to live quality life when they feel valued and see compassion and empathy from their carers.